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Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

Informed Visibility Mail Tracking & Reporting (IV-MTR) is a near real-time, single source for all mail and mail aggregate tracking information.

Who is IV-MTR for?

Commercial mailers who are tracking barcoded letters, flats, bundles, handling units (trays, tubs, and sacks), and containers

First Class Mail
Standard Mail


IV-MTR provides the mailing industry with powerful insight into the Postal mailstream. The application:

  • Provides near real-time mail tracking data for letters and flats
  • Leverages the intelligence of Full-Service Intelligent Mail® and nesting associations to create assumed handling events
  • Offers logical handling events, such as logical delivery events, based on business rules
  • Provides multiple data file formats and delivery methods
  • Enables roles and permissions management to determine a user's application functionality and data visibility
  • Offers flexible data delegation to receive and provide data visibility

With IV-MTR, the mailing industry can leverage key information about their mailings to manage operations, refine processes, and adjust marketing campaigns as needed.

To see the complete list of IV-MTR resource documents, click here.


Release Schedule



January 5, 2019
  • Updated handling for the 94 barcode
  • Removed Desired BSA requirement for getting access to IV-MTR
  • Reduced the number of one-time query files sent to a server simultaneously
  • New interface for managing one-time query File History
January 14, 2019
  • Required date range filter for piece-level one-time queries increased from 7 to 14 days
January 29, 2019
  • Add and rename data fields for data feeds providing Enterprise Payment System (EPS) data through IV-MTR (for details, see EPS Data Elements)
  • Post-pilot support for data feeds providing Mail Quality Data (MQD) through IV-MTR
February 19, 2019
  • Ability to request a piece-level one-time query when an existing piece-level query is running
March 30, 2019
  • TBD
Future Enhancements
  • API providing aggregated Pieces Delivered counts by delivery state, ZIP3, and ZIP5
  • ESRI map for Pieces Delivered
  • API providing aggregated Expected, Accepted, In Processing/Processed, and Delivered counts for containers, trays, and pieces
  • API providing aggregated counts by Mail Phase for containers, trays, and pieces
  • Operational Status indicator for pieces to show impacts due to operational events, weather, holds, and redirects
  • Ability to receive Informed Delivery campaign reports
  • Enhanced tracking for certified and Special Services IMpb barcodes
  • Manual Bullpen Visibility to close the gap on flat mailpieces worked in a manual operation
  • Exchange of breadcrumb data with mailer transported volume to IV to determine moment of arrival
  • Service Measurement Indicator for pieces to provide exclusion reasons
  • Ability to receive IMpb Compliance reports

Note: Additional functionality may be included in these planned releases.

No vendor information posted for this page yet.

Featured Resources

IV-MTR Latest News

IV-MTR User Guides and Training

IV-MTR Data Dictionaries

IV-MTR Reference Materials


  • Tech Guides 11/16/2018

    IV-MTR API Developer Toolkit

    The Developer Toolkit provides information about using the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Application Programming Interface (API). The API enables the mailing industry to integrate mobile and web-based applications with near real-time IV-MTR data through a lightweight data exchange.

  • FAQs 10/04/2018

    FAQs for the IV-MTR API

    This document provides answers to FAQs for the IV-MTR API.

  • Release Notes 11/16/2018

    IV-MTR API Release Notes

    These release notes summarize new features and enhancements implemented in deployments to the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Application Programming Interface (API).

MTAC User Group 4 for Mail Visibility

  • Fact Sheets 04/02/2018

    About Mailers' Technical Advisory Committee (MTAC) User Group 4

    This document provides a brief description of MTAC User Group 4 for mail visibility and provides a contact for requesting to join the group.

  • Contact Lists 04/11/2018

    Mail Tracking Vendor List (PDF)

    This document provides contact information for a number of third-party service providers who offer mail owner and mail service provider solutions.

  • Contact Lists 04/11/2018

    Mail Tracking Vendor List (Excel)

    This document provides contact information for a number of third-party service providers who offer mail owner and mail service provider solutions.

  • Applications/ Forms 10/19/2018

    Mail Tracking Vendor List Request Form

    Use this form to request to add your company's name and contact information to the Mail Tracking Vendor List.

Related Products

Electronic Documentation (eDoc)

To participate in Full-Service Intelligent Mail®, mailers must submit information electronically. This computer-consumable version replaces existing hardcopies and includes the following: postage statement and qualification report.

Enterprise Payment System

All eligible products must migrate from CAPS to EPS effective April 1, 2019. All new accounts must be established through EPS effective October 1, 2018.

Mail Quality Data through IV®-MTR

Mail Quality Data (MQD-IV) leverages the Informed Visibility® Mail Tracking & Reporting (IV-MTR) application to enable mailers to receive uncapped Mail Quality Data. Detailed error data from the Mailer Scorecard is available for Full Service, Move Update, eInduction, and Seamless Acceptance.


For more information, contact the IV Solutions Center at 1-800-238-3150, option #2 or

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