Tropical Storm Harvey-Updates

Latest updates for Houston and Louisiana Districts.  As operations resume, the PostalOne! and eInduction contingency plan is in place as needed.

Southern Area Hurricane - Harvey Update – Houston District

 

UPDATED:  Saturday, September 2, 2017 @ 5:00pm

 

The following offices have resumed normal operations as of Saturday, September 2, 2017:

 

·       DEVERS, 102 S GATES ST, DEVERS TX 77538-9800

 

·       EVADALE, 225 FM 105, EVADALE TX 77615-0105

 

·       FRED, 20239 FM 92 S, FRED TX 77616-0017

 

·       GROVES, 6230 39TH ST, GROVES TX 77619-9998

 

·       KINGWOOD, 4025 FEATHER LAKES WAY, KINGWOOD TX 77339-9998

 

·       LIVERPOOL, 2320 MAIN ST, LIVERPOOL TX 77577-8744

 

·       OAK FOREST, 2499 JUDIWAY ST, HOUSTON TX 77018-9998

 

·       ORANGEFIELD, 5481 FM 408, ORANGEFIELD TX  77639-0197

 

·       PORT ARTHUR, 345 LAKESHORE DR, PORT ARTHUR TX 77640-9998

 

·       RAYWOOD, 13615 HIGHWAY 90 E, RAYWOOD TX 77582-9800

 

·       SABINE PASS, 5424 TREMONT ST, SABINE PASS TX 77655-0310

 

·       SARATOGA, 17019 FM 770, SARATOGA TX 77585-9702

 

·       SOUR LAKE, 665 6TH ST, SOUR LAKE TX 77659-0289

 

·       THICKET, 23394 FM 1293, THICKET TX 77374-0237

 

·       VOTAW, 21598 OLD HWY, VOTAW TX 77376-0015

 

·       WALLISVILLE, 20142 INTERSTATE 10, WALLISVILLE TX 77597-3024

 

·       WHARTON, 141 E MILAM ST, WHARTON TX 77488-9998

 

Retail Operations, Delivery Operations, and Drop Shipments have all been suspended at the following offices-with services being offered by an alternate location as shown:

 

·       GLEN FLORA, 126 BRIDGE ST, GLEN FLORA TX 77443-0177

o   ALL OPERATIONS FOR GLEN FLORA HAVE BEEN MOVED TO:

§  WHARTON, 141 E MILAM ST, WHARTON TX 77488-9998

 

 

·       KATY, KATY FINANCE, 5701 4TH ST, KATY TX 77493-9998

o   ALL OPERATIONS FOR KATY FINANCE HAVE BEEN MOVED TO:

§  KATY, 20180 PARK ROW DR KATY TX 77449-9998

 

·       NOME, 2285 HIGHWAY 90, NOME TX 77629-0010

o   ALL OPERATIONS FOR NOME HAVE BEEN MOVED TO:

§  CHINA, 305 N BROADWAY ST, CHINA TX 77613-0016

 

·       STOWELL, 3608 STATE HIGHWAY 124, STOWELL TX 77661-0045

o   ALL OPERATIONS FOR STOWELL HAVE BEEN MOVED TO:

§  WINNIE, 324 HIGHWAY 124, WINNIE TX 77665-0190

 

·       WEST COLUMBIA, 350 W BRAZOS AVE, WEST COLUMBIA TX 77486-9998

o   ALL OPERATIONS FOR WEST COLUMBIA HAVE BEEN MOVED TO:

§  ANGLETON, 100 CANNAN DR, ANGLETON TX 77515-9998

 

 

Until further notice, Retail Operations, Delivery Operations, and Drop Shipments have all been suspended at the following offices:

 

·       BEAUMONT, 5815 WALDEN RD, BEAUMONT TX 77707-9998

 

·       BEAUMONT, DOWNTOWN BEAUMONT, 300 WILLOW ST, STE 1, BEAUMONT TX 77701-2296

 

·       BEAUMONT, TOBE HAHN, 3910 N DOWLEN RD, BEAUMONT TX 77706-9998

 

·       BRAZORIA, 111 GAINES ST, BRAZORIA, TX 77422-2119

 

·       BRIDGE CITY, 900 TEXAS AVE, BRIDGE CITY TX 77611-9998

 

·       BUNA, 332 TX STATE HIGHWAY 62, BUNA TX 77612-0047

 

·       CROSBY, 133 HARE RD, CROSBY TX 77532-9998

 

·       DEWEYVILLE, 680 TX STATE HIGHWAY 272, DEWEYVILLE TX        77614-0001

 

·       DICKINSON, 2515 TERMINI ST, DICKINSON TX 77539-9998

 

·       HAMSHIRE, 25142 HIGHWAY 124, HAMSHIRE TX 77622-0015

 

·       HANKAMER, 9322 STATE HIGHWAY 61, HANKAMER TX            77560-9800

 

·       HIGH ISLAND , 2008 S 5TH ST, HIGH ISLAND TX 77623-0135

 

·       HILLISTER, 283 FM 1013 RD, HILLISTER TX 77624-0001

 

·       LUMBERTON, 650 S MAIN ST, LUMBERTON TX 77657-9998

 

·       MAURICEVILLE, 11424 HIGHWAY 12, MAURICEVILLE TX 77626-0016

 

·       ORANGE, 500 4TH ST, ORANGE TX 77630-9998

 

·       PORT BOLIVAR, 2500 BROADWAY AVE, PORT BOLIVAR TX 77650-0736

 

·       PORT BOLIVAR, CRYSTAL BEACH, 2200 HIGHWAY 87, PORT BOLIVAR TX 77650-0717

 

·       SILSBEE, 111 W AVENUE P, SILSBEE TX 77656-9998

 

·       SOUTH END, 3501 AVENUE A, BEAUMONT TX 77705-9996

 

·       SWEENY, 301 E 2ND ST, SWEENY TX 77480-9998

 

·       THOMPSONS, 222 OILFIELD RD, THOMPSONS TX 77481-9800

 

·       VIDOR, 285 S ARCHIE ST, VIDOR TX 77662-9998

 

·       WARREN, 120 COUNTY ROAD 1520, WARREN TX 77664-0015

 

Until further notice, Retail Operations, Delivery Operations, and Drop Shipments have all been suspended at the following office:

 

·       BEAR CREEK, 16015 CAIRNWAY DR, HOUSTON TX 77084-9998

o   All Operations for Bear Creek have been moved to:

§  Fleetwood, 315 Addicks Howell Rd, Houston TX 77079-9998

  •  

LOUISIANA DISTRICT - Update

As of Wednesday, August 30, 2017 @ 4:00PM

All Louisiana District offices have resumed normal operations on Thursday, August 31, 2017:

AVERY ISLAND RMPO 70513, 100 MAIN RD, AVERY ISLAND LA 70513-9998

CAMERON POST OFFICE 70631, 144 ADAM ROUX ST, CAMERON LA 70631-9998

HACKBERRY POST OFFICE 70645, 904 MAIN ST, HACKBERRY LA 70645-9997   

Important Information for Mail Acceptance Related to Hurricane Harvey

 Mail Acceptance at BMEUs impacted by Hurricane Harvey

Mailers are being informed of BME availability through the Industry alerts.

Mail Acceptance:  As BMEs come on line, they will be placed in contingency mode in the event a file or postage statement was or cannot be submitted at the time of mailing.

The following instructions are provided for continuation of operations in the event a mailer is not able to submit an electronic postage statement to the USPS due to a USPS outage or mailer issue. 

1.     BMEUs and DMUs will maintain the USPS Record of Mailings Log for each mailing presented.  This log is used to reconcile the mailings to the PostalOne! dashboard once issue is resolved. 

2.     Postal Wizard, Mail.dat® and Mail.XML™ mailers who normally submit their postage statements electronically must be able to provide, either verbally or in written format, the following information:

·         Permit Holder

·         Total Pieces (An approximate total piece count can be provided if the mailer does not know the exact number of total pieces)

·         Total Postage (An approximate total postage amount can be provided if the mailer does not know the exact total postage for the mailing.)

·         Mailer Job ID

·         eInduction mailing: Yes or No  (If yes, mailers are not required to create hardcopy PS Form 8125(s) or provide any additional documentation). 

3.     Mailers who normally submit hardcopy postage statements will continue to submit the hardcopy postage statement

·         Mailers who normally submit hardcopy postage statements will be required to continue providing presort documentation with their mailings.  

4.     Postal Wizard, Mail.dat® and Mail.XML™ mailers who normally submit their postage statements electronically will not be required to provide presort documentation for any mailing submitted during a USPS or mailer issue/outage. 

If mailers have any issues with mail acceptance during this incident, please contact the PostalOne! Help Desk at 800.522.9085.

eInduction: Facilities accepting PVDS through the eInduction program will also remain on contingency for the period of time it takes to resume normal operations.

For eInduction mailings presented at the dock, PS Form 8125s are not required to be submitted.  Mailers and Dock employees will follow the eInduction Contingency Plan. The instruction below are to be followed for eInduction containers:

  1. Accept and scan all placarded containers

NOTE:  If the load is a mixed load (containing eInduction containers and regular PVDS Mail) reconcile any containers to 8125 forms.

  1. Collect 1 placard from each unloaded container for those not reconciled to 8125 forms
  2. In the SV-IMD update all unresolved containers with a 99M barcode to Accept status
  3. Release reconciled containers, and containers from which a placard was removed, into operations
  4. Retain container placards and, for mixed loads, PS Form 8125s for reconciliation.

If eInduction mailings are held at the dock for any reason, mailers should contact the FAST Help Desk at 877.569.6614. 

 

Non-eInduction mailings will continue to submit PS Form 8125. 

Refund Requests for paid mail volume not tendered to the Postal Service due to Hurricane Harvey

Some mail owners and mail service providers are deciding not to deliver mail volume due to the impacts of Hurricane Harvey. Mail owners or mail service providers may request a refund for the postage amounts associated to mail pieces paid for, but not tendered to the Postal Service for delivery, by adhering to the following process:

Written notification, requesting a refund, must be provided to your local BME Manager.  The following information must be included:

  1. Date of mailing
  2. Post Office where original postage was collected
  3. Permit/USPS number used for original postage collection
  4. Job ID or Postage Statement ID of impacted mailing
  5. Total pieces not mailed
  6. Total refund amount and:
    • A summary of containers (container ID or container #), total pieces by rate category (5-digit, 3-digit, etc.) and calculations used to determine requested refund amount.
  7. A signed statement indicating:
    • The mailpieces has been or will be destroyed,
    • Destruction Document with signatures that includes the name of the company and individual responsible for destroying the mailpieces along with the date of destruction
    • Reimbursement of postage through any insurance claims will not be pursued.  

 

The local office will ensure all required information is included in the refund request and forward to the New York PCSC and Area Business Mailer Support analyst for review.

September 02, 2017
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