Counterfeit Postage and Fraud Prevention Information
To address unpaid and counterfeit postage, the USPS has been validating manifest file documentation in real-time since August 1, 2024. Packages that are unmanifested at the time of the first scan at a USPS facility will be intercepted and subject to disposal. These packages will not reenter the mail-stream and shippers will not be reimbursed.
Latest Updates
Description
USPS wants you to be as current on the new changes as possible so we will be updating this page periodically.
Featured Resources
06/04/2024
Counterfeit & Fraud Talking Points Memo
To address unpaid and counterfeit postage, the USPS has been validating manifest file documentation in real-time since August 1, 2024. Packages that are unmanifested at the time of the first scan at a USPS facility will be intercepted and subject to disposal. These packages will not reenter the mail stream and shippers will not be reimbursed. This document provides a high-level overview of the process.
05/23/2024
Counterfeit & Fraud Prevention FAQs
This document details FAQs concerning the Manifest File Verification process initiated on August 1. USPS wants you to be as current on the new changes as possible so we will be updating this document periodically.
06/14/2024
Package Documentation Webhook Information
The Package Documentation Webhook will provide real-time information regarding the first USPS scan on a package, and whether the package was blacklisted, whitelisted, or had payment documentation (via a Shipping Services File, Shipping Partner Event File, or ICR File) at the time of the scan.
Quality Shipper Scoring
The resources below provide information regarding the Quality Shipper classifications.
07/08/2024
"Exempt From Manifest File Verification" MID Vs Do Not Intercept Listed MID
This document details the Pros and Cons of having a MID with the status of "Exempt From Manifest File Verification" versus having it added on the Do Not Intercept List.
SPEF & SSF Content
The items below contain information to support SPEF and SSF creation. If there are questions regarding SPEF Certification, please reach out to the National Customer Support Center (NCSC):
NCSC: 1 (800) 238-3150 (Monday-Friday 7am-5pm CT).
NCSC Package Services/Delivery Confirmation: 1 (800) 264-9693, delivery.confirmation@usps.gov
NCSC eVS: 1 (800) 264-9693, evs@usps.gov
08/28/2024
Certified Full-Service Vendor Detailed List
This document contains a spreadsheet of detailed contact list information for Full-Service vendors.
USPS Products Resources
05/21/2023
Click-N-Ship Tech Sheet
Click-N-Ship is an online platform designed for customers to leverage the power of the USPS network to seamlessly prepare and manage shipments.
06/04/2024
API Tech Sheet
The USPS API Platform provides a dynamic, one-stop-shop of shipping capabilities to expand business reach and increase efficiency. The USPS suite of APIs enables integrators to standardize an address, price a package, create a label, find a USPS acceptance facility, schedule a carrier pick-up, and track a package from entry to delivery. The USPS API platform also offers webhooks for near-real-time push notifications for tracking events.
USPS Ship Counterfeit & Fraud Resources
Below is useful documentation to better understand and assist in navigating USPS Ship.
05/21/2023
USPS Ship Tech Sheet
USPS Ship is our next generation package platform for postage payment and adjustments.
05/14/2024
05/14/2024
Business Customer Gateway (BCG) Counterfeit & Fraud Resources
Below is useful documentation to better understand and assist in navigating the Business Customer Gateway (BCG).
05/23/2023
Promotions Portal - Business Customer Gateway Sign-Up
Learn how to sign-up for a USPS Business Customer Gateway (BCG) account by viewing the video below.
07/18/2024
Business Customer Gateway: Overview and Tour
This presentation provides an overview of the Business Customer Gateway and a tour for new users.
Related Industry Alerts
Below are relevant Industry Alerts for the Manifest File Verification process that commenced August 1, 2024.
01/18/2024
05/16/2024
06/10/2024
07/08/2024
07/31/2024
09/24/2024
Contact
If there are any questions, please contact the Package Fraud Prevention (PFP) Team at PackageFraudPrevention@usps.gov.