Certified Mail®

Certified Mail is an extra service that provides the sender with a mailing receipt, tracking history, and, upon request, electronic verification that a mail piece was delivered or that a delivery attempt was made. Certified Mail can be used with both First-Class and Priority Mail, and items sent with this extra service are dispatched and handled in transit as ordinary mail.  This guide provides an explanation of the product, the different types of Certified Mailings, and instructions for preparing Certified Mail.

Parcel Labeling Guide

This document has been developed to make it easier to create and use labels on parcels shipped via the United States Postal Service® (USPS®). While some flexibility exists in design of shipping labels, using these standards will make label certification easier and make processing your parcels more efficient.

Known Issues List 4-1-2024

Enterprise Payment System Terms and Conditions

This Terms and Conditions of Use Agreement (this "Agreement") is a legal agreement between you ("You" or "Your" or "User" or "Mailer") and the United States Postal Service, an Independent Establishment of the Executive Branch of the United States Federal Government ("USPS" or "Postal Service"). The Agreement sets forth the terms and conditions for Your use of the USPS Enterprise Payment System. User acknowledges and agrees that he, she or the entity User has accepted the Agreement on behalf of is solely responsible for and shall abide by these Terms and Conditions of Use as well as all policies, procedures and regulations of the United States Postal Service.

Informed Delivery Create Campaign Use Case for Mailers

This user guide provides a summary of use cases for Informed Delivery interactive campaigns through the Mail.dat file format via PostalOne!® Electronic Documentation (eDocs).

KIT 600–the 2024 Official Election Mail Program Kit

Provides the tools necessary to use the US Mail as a secure, efficient, and effective way to facilitate the election process.

Enterprise Post Office Box Online (ePOBOL) User Guide February 2024

The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers. The new Enterprise Payment System (EPS) will replace the current product-centric payment with a centralized account management system enabling customers to pay and manage their services online using a single account. With the current implementation of EPS, business customers will be able to manage their PO Boxes, Caller Services and Reserves online using the new Enterprise PO Boxes Online (ePOBOL) service.

·         Open, close, and pay for PO Boxes, Caller Services, and Reserves online

·         Automatic Renewals

·         Account notifications and alerts

·         View account payments, balances, and transaction history

·         Customized payment reporting and dashboard capabilities

·         To get started, please contact MSSC@usps.gov.

PTR Domestic Scan Events and Descriptions

Computerized Delivery Sequence (CDS) User Guide

This document contains a user guide for CDS.

Online Postage Due Permit Creation